Business Professional
A proactive team influencer and seasoned business professional with over 20 years of experience in the beverage distribution industry, now seeking career advancement in the Information Technology domain with a focus on Information Security. Skilled in data analytics and a driven problem solver, I excel at identifying gaps and creating actionable plans, while providing essential resources to propel team initiatives and enhance system security.
2022-2024
Pine Technical and Community College
2024
2023
2023
March 2024
Team Captain, Lead Windows Administrator
January 2024
Team Captain, Lead Windows Administrator
January 2023
Team Captain, Linux & Windows Support
January 2016 - Present
Execution Coordinator
My primary role is to enhance the operational efficiency and success of the sales organization, while simultaneously coordinating multiple tasks and keeping attention to detail. I am part of the onboarding and offboarding processes, including employees' user account access, training curriculum, and ongoing professional development. A significant portion of my time is dedicated to analyzing sales data and market trends, enhancing the decision-making process, and allowing key sales personnel to concentrate on sales activities and execution. My responsibilities also include tracking and evaluating all company KPIs, collaborating with senior leadership to establish sales goals, and effectively communicating these targets to the sales team. I develop comprehensive dashboards to monitor key priorities, which provide transparency and significantly enhance team performance. Within a year of my transition into this role, our organization rapidly became one of the top-performing Anheuser-Busch distributor partners in the country. We have maintained this status annually since 2017. In 2020, in response to the extensive impact of the pandemic on the supply chain, senior management requested I transition from my Team Lead role to tackle the complexities of sales forecasting and inventory management. I implemented and led weekly Sales and Operations meetings, bringing alignment across all departments. Coupled with my proficient problem-solving skills and knowledge of our ERP platform's data reporting functionalities, I played a pivotal role in steering the company successfully through this period of uncertainty.
IT Administrator
Alongside my Execution Coordinator duties, I bring strong proficiency in tech support, as well as administering key systems including Microsoft 365, Active Directory, Proofpoint, and Encompass. My responsibilities extend to maintaining and upgrading company workstations, printers, mobile devices, servers, and network devices. Additionally, I monitor incoming and outgoing company emails for security threats, taking appropriate action when necessary. I conduct regular simulated phishing security campaigns to enhance employee awareness and adherence to email security best practices. I also negotiate and manage vendor contracts as needed, ensuring efficient and cost-effective services for the organization.
January 2016 - July 2020
Team Leader
I was responsible for managing and monitoring my sales team through effective coaching, training, and professional development. I provided training in areas of marketing objectives, economic goals, quality control, stock rotation, competitive pricing, displays and taps, trade calls, point of sale and merchandising, special events, and new products. I also produced and presented communications at weekly sales meetings.
January 2013 - December 2015
Product Sales
My responsibilities included managing a specific retailer sales route, ensuring the execution of daily tasks with efficiency and effectiveness. I maintained meticulous records, reports, documentation, and the tracking of objectives and products as per the directives of sales management. My consistent performance as a top-performing sales representative was recognized and rewarded with a promotion into a management role.
May 2003 - December 2012
Delivery Driver